Gowind Terms & Conditions — Your Complete Guide to Using the Platform

By using the Gowind website (gowind.im) and its associated mobile application, you are considered to have fully read, understood, and agreed to these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using Gowind.

Gowind is an international online Sports Betting and casino platform operating under a valid licence. These Terms & Conditions may be updated from time to time, and the latest version will always be published on this page.

• You must be at least 18 years of age to use this platform.
• You may not register from any country or region where online betting is prohibited by law.
• Gowind's services are intended for personal entertainment only — commercial use is strictly prohibited.
• Gowind reserves the right to suspend services to any user at any time.

To open an account with Gowind, you must provide accurate and complete personal information. Registering with false or incomplete details may result in account termination and forfeiture of any winnings.

Each individual is only One Account Only can be created. If a person is found to have multiple accounts, all of them will be closed and all balances may be forfeited.

• The name, date of birth, and address provided at registration must match your official government-issued ID.
• A copy of your national ID or passport may be requested for KYC (Know Your Customer) verification.
• Account verification may be required before a withdrawal can be processed.
• Keeping your login credentials confidential is your responsibility. Allowing others to access your account is strictly prohibited.
• Use a strong password and two-factor authentication to keep your account secure.

Gowind supports the most popular payment methods in Bangladesh — including bKash, Nagad, Rocket, and many more. All transactions are processed in Bangladesh Taka (BDT).

Deposit Rules:

• The minimum deposit amount may vary depending on the payment method used.
• Deposited funds must come solely from your own bank or mobile banking account.
• Deposits made through third parties are strictly prohibited and may result in account termination.
• After a successful deposit, funds are typically credited to your account within a few minutes.

Withdrawal Rules:

• Withdrawals can only be made from verified accounts.
• The minimum withdrawal amount is ৳500, and the maximum limit is determined by your account type.
• Withdrawals are typically processed within 24 hours.
• Withdrawals may be placed on hold while account verification or any other investigation is in progress.
• The destination account for withdrawals must match the source used for deposits.

Gowind offers a variety of bonuses and promotional offers, each with its own terms detailed on the relevant promotion page. The general bonus rules are outlined here.

• Welcome Bonus: New members will receive a bonus at a set rate on their first deposit. This bonus must be wagered a specified number of times before it can be withdrawn.
• Cashback Offers: Weekly or monthly cashback is awarded based on a specified total betting amount.
• Reload Bonus: This bonus applies to your next deposit and is available for a limited time only.
• Referral Bonus: Referring a friend earns a bonus for both parties, subject to the referred person completing registration and meeting the deposit requirements.
• VIP Rewards: Loyalty points and exclusive benefits are awarded to regular bettors.

Bonus abuse — such as claiming bonuses through multiple accounts or attempting to extract bonuses via low-risk strategic betting — is strictly prohibited. If Gowind detects such activity, the bonus and any associated winnings will be forfeited.

Before placing any bets on Gowind, it's important to read the specific rules for each event. The general betting rules are outlined below.

• Once a bet is confirmed, it generally cannot be cancelled; however, the cash-out feature may be available in certain situations.
• Odds are subject to change at any time. The odds displayed at the time of bet confirmation are final.
• If a match or event is cancelled, the stake for that bet will be refunded.
• If incorrect odds are displayed due to a technical error, Gowind reserves the right to void the affected bet.
• Maximum bet limits vary by market and may be changed by Gowind at any time.
• Bets may be rejected in live betting due to network latency — this is a normal part of the process.

Gowind reserves the right to review and, where necessary, void any bet where suspicious betting patterns are detected. Any bets associated with match fixing or other illegal activity will be voided and reported to the relevant authorities.

Gowind is committed to maintaining a fair and secure platform. Any of the activities listed below are strictly prohibited, and violations will be met with firm action.

• Attempting to gain bonuses or benefits by creating multiple accounts.
• Registering using a false identity or someone else's identity.
• Using funds from money laundering or illegal sources on the platform.
• Attempting to hack accounts or carry out any form of cyberattack.
• Betting using bots or automated software.
• Betting using match fixing or insider information.
• Attempting to exploit bonus system loopholes for monetary gain.
• Attempting to gain unauthorised access to another user's account.

Gowind believes betting is entertainment — not a source of income. The wellbeing and peace of mind of all our members is our top priority, which is why Gowind provides a range of responsible betting tools.

• Deposit Limit: Set your own daily, weekly, or monthly deposit limits.
• Loss Limit: Set a cap on how much you can lose within a given time period.
• Session Limits: Set a time limit for how long you spend betting in a single session.
• Cooling-Off Period: Take a break from betting for a period of time.
• Self-Exclusion: Permanently or long-term account closure.

If you feel that you or someone you know may have a problem with betting addiction, don't hesitate to seek help. Gowind's support team is always on hand to assist.

Gowind takes the privacy of your personal information very seriously. How your data is collected, stored, and used is detailed in our full privacy policy. The key points are summarised below.

• Your personal information is never sold to third parties.
• Your information may be used for service improvement, verification, and legal purposes.
• All data is secured through SSL encryption.
• You may request a copy of your stored personal data at any time.
• Browsing data is collected in accordance with our Cookie Policy and used to improve our services.

You may close your account at any time by contacting the Gowind support team. Please withdraw any remaining balance before submitting your account closure request.

Gowind reserves the right to suspend or permanently terminate any account without notice under the following circumstances:

• Any breach of these Terms & Conditions.
• If fraudulent or suspicious activity is detected.
• If registration with false information is proven.
• Compliance with directives from law enforcement authorities.
• If the account has been inactive for an extended period (more than 12 months).

Gowind is not obligated to provide a reason for account closure, but will endeavour to return any legitimate balance unless the closure is due to fraudulent activity.

If you have a dispute with Gowind, please contact our customer support team first. Most issues are typically resolved within 24–48 hours.

• To raise a dispute, email us at: support@gowind.im
• Instant support is available via live chat.
• In the event of a dispute, Gowind's decision will be considered final, though a review on grounds of fairness remains available.
• In the event of any legal dispute, the applicable law and jurisdiction will be determined in accordance with the licensing authority.

Gowind reserves the right to modify these Terms & Conditions, in part or in full, at any time. Any updates will be published on this page and will take effect from the date of publication.

• For significant changes, a notification may be sent to your registered email address.
• Continued use of the platform after any changes have been made will be considered acceptance of the updated terms.
• If you do not agree to the updated terms, you will have the option to close your account.

The date of the latest update is always shown at the top of this page. We recommend checking this page regularly.